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RETURNS:

Kodak & Polaroid: We guarantee our products to be fully functional upon delivery. In the rare event your item arrives defective, we will replace it upon receipt of the faulty unit. Returns must be initiated within 14 days from the date of delivery. For returns, we have an exchange-only policy. After this 14 day period, items are covered under the manufacturer's warranty.

iRobot: We guarantee our products to be fully functional upon delivery. In the rare event your item arrives defective or develops any issue during the warranty period, simply call the provided iRobot 800 # and they will replace the unit at no cost to you.


PRIVACY POLICY:

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage.

The Information We Collect:

This notice applies to all information collected or submitted on the Otter Creek Trading website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We DO NOT share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Last Updated: 1 Aug 2009 06:14:42 PDT home  |  about  |  terms  |  contact
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